Sometimes you may see the following error message when trying to upgrade to DealCheck Plus or Pro on your mobile device:
There are two common issues that can be causing this. Here is how to fix them:
Check Your Internet Connection
You must be connected to the internet via a wi-fi or cellular connection to activate your subscription. Please check your connection, restart the DealCheck mobile app, and try upgrading again.
Make Sure In-App Purchases Are Enabled
It is possible that you have disabled or restricted in-app purchases in your device's settings, which is preventing you from upgrading to DealCheck Plus or Pro.
If you are using an iOS device, read this help article to learn how to enable in-app purchases through your device's settings, or this one for other troubleshooting tips.
If you are using an Android device, read this help article to learn how to enable in-app purchases through the Google Play app, or this one for other troubleshooting tips.
Please restart the DealCheck app after making any changes and try upgrading again.
Still having issues? If the above solutions didn't help you, email us at support@dealcheck.io and we'll be happy to help.